Kohab FAQ’s

  • How much will Kohab cost my HOA?

    We aim to keep our pricing simple and fair. Kohab will charge you 5% of your monthly assessment every month. For example, if your total assessment is $1,000 then Kohab will cost $50 a month or 5% of $1,000.

  • How much will Kohab cost Is the Kohab Health Report included in the monthly fee?

    Yes, you will have access to the Kohab Health Report for all members that are part of the Kohab platform. If you would like to request a health report, please send us a chat message or email us at help@getkohab.com

  • How many members can a HOA have on Kohab?

    Kohab is meant for HOA's of all sizes. There is no limit on the number of members you can have as part of your Kohab.

  • Does Kohab have cleaning and maintenance services?

    Currently, Kohab does not offer cleaning and maintenance services, however we have a network of vetted service providers that we can recommend. Please send us a chat message or email us at help@getkohab.com and we can connect you to our network of trusted professionals.

  • How do I get started?

    Fill out the form on our website and we will reach out to you to learn more about your HOA. From there we will begin the onboarding process.

  • How long will it take to get setup?

    The onboarding process takes just 5 minutes! Your treasurer will need to create an account for your HOA and invite all of your members.

  • Is there a fee for payments?

    There is no fee when you make your monthly payments from your bank account but you will be charged a processing fee if you use a credit card. The fee is 2.9% + 30 cents.

  • Is Kohab secure?

    Yes, absolutely. Kohab uses the same level of encryption used by your banks and financial institutions. Moreover, Kohab does not store your personal bank details anywhere in our system. We use a banking service called Plaid to securely connect to your bank account without needing to know or store your login details.

  • What do members of my HOA get to view in Kohab?

    What a member is able to view is dependent on their role, which you can setup in your admin account. For example, members of your Board of Directors will be able to see more functionality than regular members. Below is a list of some of the features designed specifically for Board of Directors: - Viewing uncategorized expenses - All jobs that are submitted on your Kohab - Inviting other members - Managing HOA members' payments

  • How do I invite members of my HOA?

    We built Kohab to make it easy for you to invite other members of your HOA or your housemates. In the Kohab dashboard, select the "Invite" button in the header. Then the member you invited will get an email on how to setup their account.

  • How do I remove a member of my HOA from Kohab?

    Only members of the Board of Directors can remove users. Visit the dropdown menu located in the top right of the header and select "Kohab Members." Then click on the three dot menu next to the member you want to remove and select "Pause."

  • What type of HOA's do you work with?

    We work with all types of HOA's. Any HOA with over 1 unit can benefit from Kohab.